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Please be sure to send your item(s) back in full accordance with our return policy:
Additional notes: When returning by mail, you will be responsible for covering shipping costs to return items and shipping charges must be prepaid. Depending on the shipping method and carrier used to return, your return package may take several days or weeks to reach us. Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit. Without proof of receipt and delivery, UZAIME will not issue credit for your returns. Once your return is fully processed, we will
Returned to Sender & Refused Packages: This can happen if 1) an address is invalid or missing information 2) the carrier is unable to deliver your package 3) the order is refused by the customer at the time of delivery. Returned to sender or refused packages will be restocked and you will be issued store credit in the form of
Note: We are unable to make changes to orders that are placed on our system. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery. UZAIME does not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.
Damaged Items: Should you receive a damaged item, please take a photo of the item which clearly displays the damage and email the photo to us (UZAIME.info@gmail.com) along with a description of the damaged item and your Order Number. Once we receive your email and assess the damage, we will be in contact with you to determine the needed outcome.
Defective, Incorrect, or Missing Items: Upon receiving your order, please thoroughly check the delivered items. Should you receive an item that is defective, incorrect, or you believe that you are missing an item: please email UZAIME.info@gmail.com within two 2 days of delivery. Include a photo and description of the issue along with your Order Number to ensure a speedy resolution.
Returns by Mail: Send a message to (UZAIME.info@gmail.com) to receive a returns request form. Pack your item(s) securely in the original product packaging. All items must be returned in original condition (including all paperwork, packaging, and accessories) with tags attached. All items must be unused and unaltered. Should you choose to return a Final Sale item, Aphrodite's Throne reserves the right to apply a 50% restocking fee so long as the item is sent back in accordance with our Return Policy and is in resalable condition. All return shipping charges must be prepaid. We do not accept COD deliveries; they will be rejected. we recommend sending your return along with a tracking number and insurance, as we are not responsible for lost or stolen packages.
where do I send my returned package?
Send your package to: UZAIME 7006 N Vauxhall PL Peoria, Illinois 6161
Return Policy: UZAIME requires items to be returned within 30 days of the delivery date, as stated in our Returns Policy. Returns received to us after 30 days are considered to be “stale” returns. Still Need Help? Contact Us Here
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